Career Opportunities with Tri Star Sports and Entertainment Group

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IT Support Specialist

Department: IT
Location: West Hollywood, CA

Tri Star Sports and Entertainment Group is a business management firm that serves professional athletes and entertainers. Our internal culture is one that communicates optimal performance, honesty, integrity, teamwork and commitment to all clients served. Our employees must be like-minded professionals with a heart and dedication to super serving clients and their trusted advisors. As a business management firm, our core competencies include bill pay, the preparation of financial statements and tax returns, tour accounting, royalty reviews and audits. We are the personal Chief Financial Officers for athletes and entertainers serving their personal and professional accounting needs. It is our duty to chart the greatest course of action for our clients which includes preservation, growth and execution of their financial plans. This allows us to bring peace and financial predictability to our clients, facilitating their ability to reach their fullest professional, and personal goals.

RESPONSIBILITIES & DUTIES:

  • Provide technology support in the form of training and troubleshooting – installation, configurations, and troubleshooting for software, hardware, networking technology (switches, routers, wireless).
  • Setup new hire computer and workstations and train on basic tech support.
  • Configure all connection settings for meetings in conference rooms.
  • Be able to quickly problem solve software and hardware issue.
  • Install software upgrades to continuously improve tech performance.
  • Assist in maintaining inventory records and documentation for equipment.
  • Contribute to participate in technical documentation of IT policy, procedures, and standards.
  • Perform research and evaluate products to assist in selection and purchase of equipment and installation or update of systems.
  • Respond to user requests (IT tickets) for service, troubleshoot problems, & deliver solutions.
  • Perform other ad-hoc projects, as needed.

SKILLS & EXPERIENCE REQUIREMENTS:

  • BS in Computer Science IS or AA/AS degree in computer related field.
  • 2+ years of relevant IT experience.
  • Experience in multi-site network experience and connectivity, highly preferred.
  • Experience in tech support for Windows 7 and Microsoft Office.
  • Strong written and verbal communication skills with the ability to interact across the organization.
  • Strong work ethic with a positive attitude & a fit with the company’s culture & values.
  • Ability to stand, walk, and handle weights of 10-50 lbs. Requires good hand-eye coordination, overall physically dexterity and visual acuity to use keyboard, operate equipment, and read technical information.

WHY TRI STAR SPORTS & ENTERTAINMENT??

  • Competitive compensation & benefits package (M/D/V, 401K)
  • PTO, Sick, & Paid Holidays (company closes during Christmas to New Year’s)
  • Flex work schedules
  • Newly renovated open office space with outdoor patio overlooking Sunset Blvd.
  • Value-driven culture
  • A chance to be an integral part of a growing company!

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